What is the satisfaction guarantee


Shapiro MD™ is devoted to customer success and offers a money-back warranty on all over-the-counter purchased through our Shapiro MD™ website. This Warranty is available for ninety (90) days from the day your product(s) is delivered. If you have any questions about product use or side effects, contact us.

If you wish to return Shapiro MD™ over-the-counter products or seek a refund on a prescription treatment purchased through our website, please contact a Customer Care professional at: (877) 907-4047 or email us at support@shapiromd.com.

Please note that depending on the bank that issued the credit card, a refund can take up to thirty (30) days to appear on your credit card statement. Please note that multiple refunds for transactions processed over multiple billing periods is not permitted. Shapiro MD™ will only refund the most recent transaction. Shapiro MD™ reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith or has not used products according to provided instructions or clinician guidance.

If you have any questions at any time concerning a refund or would like to report a case of fraud or an unauthorized transaction, please contact our Customer Care team at (877) 907-4047 for further assistance.

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